Recent Articles
Is historic data synced during initial data sync? Are there any timeframe limitations for it?
During the initial sync, the data synchronization will happen based on the sync settings. Similarly, all the subsequent syncs will take place according to the sync settings. Please note that only a maximum of six months of data will be synced.
Can a particular user be deactivated and prevented from using the extension when required?
Yes, the administrator can make a user inactive and prevent them from using the extension. This can be done in the User Management section of the MS Exchange for Zoho CRM extension.
When an administrator switches methods from Authorization Code to Client Credentials, how is data related to the previous data sync managed?
When migrated from the Authorization Code method to Client Credentials, the user will not have access to the Tasks module of Microsoft 365. Also, the complete data of the organization in the Contacts, Events, and Mails modules can be accessed.
Can we switch between the methods available in OAuth?
Yes, the administrator is free to switch between the two authentication methods available in OAuth anytime.
What is the Client Credentials method in OAuth?
The Client Credentials method of OAuth implies with impersonation; i.e., via the administrator's authorization alone, the data from all the users of that organization will be synchronized. With this option, the Contacts, Events, and Mails modules ...