What is the Client Credentials method in OAuth?
The Client Credentials method of OAuth implies with impersonation; i.e., via the administrator's authorization alone, the data from all the users of that organization will be synchronized. With this option, the Contacts, Events, and Mails modules from MS Exchange can be synced to Zoho CRM and vice-versa.
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What is the Authorization Code method in OAuth?
The Authorization Code method of OAuth implies without impersonation; i.e., every user can use their own credentials and authorize their Microsoft 365 account. With this option, the Contacts, Tasks, Events, and Mails modules from MS Exchange can be ...
What types of authorization are supported for MS Exchange?
Currently, the MS Exchange for Zoho CRM extension can be authorized by administrators in two ways: Basic and OAuth. However, Microsoft has recalled the Basic method of authorization, so only the OAuth method will be available for users in the near ...
When an administrator switches methods from Authorization Code to Client Credentials, how is data related to the previous data sync managed?
When migrated from the Authorization Code method to Client Credentials, the user will not have access to the Tasks module of Microsoft 365. Also, the complete data of the organization in the Contacts, Events, and Mails modules can be accessed.
Why are two different methods available in the OAuth authentication method?
Microsoft 365 has provided administrators with options to authenticate users with and without impersonation. To facilitate these different impersonation options, there are two authentication methods in the OAuth method of authorization.
What Zoho CRM modules are compatible with this extension?
The Contacts, Tasks, Events, and Mails modules in Zoho CRM are compatible with the extension.