What types of authorization are supported for MS Exchange?
Currently, the MS Exchange for Zoho CRM extension can be authorized by administrators in two ways: Basic and OAuth. However, Microsoft has recalled the Basic method of authorization, so only the OAuth method will be available for users in the near future.
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What is the Authorization Code method in OAuth?
The Authorization Code method of OAuth implies without impersonation; i.e., every user can use their own credentials and authorize their Microsoft 365 account. With this option, the Contacts, Tasks, Events, and Mails modules from MS Exchange can be ...
Which types of MS Exchange users can benefit from this extension?
Both administrators and users of the Microsoft 365 account can use the extension. While administrators have access to all the features of the extension, users have access only to the features allowed by their administrators.
What Zoho CRM modules are compatible with this extension?
The Contacts, Tasks, Events, and Mails modules in Zoho CRM are compatible with the extension.
Which Zoho CRM editions does the extension support?
Enterprise and Ultimate editions of Zoho CRM. If you have not subscribed to these editions, you should upgrade your edition to use the extension.
What is the Client Credentials method in OAuth?
The Client Credentials method of OAuth implies with impersonation; i.e., via the administrator's authorization alone, the data from all the users of that organization will be synchronized. With this option, the Contacts, Events, and Mails modules ...