Which types of MS Exchange users can benefit from this extension?
Both administrators and users of the Microsoft 365 account can use the extension. While administrators have access to all the features of the extension, users have access only to the features allowed by their administrators.
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What types of authorization are supported for MS Exchange?
Currently, the MS Exchange for Zoho CRM extension can be authorized by administrators in two ways: Basic and OAuth. However, Microsoft has recalled the Basic method of authorization, so only the OAuth method will be available for users in the near ...
What Zoho CRM modules are compatible with this extension?
The Contacts, Tasks, Events, and Mails modules in Zoho CRM are compatible with the extension.
Which Zoho CRM editions does the extension support?
Enterprise and Ultimate editions of Zoho CRM. If you have not subscribed to these editions, you should upgrade your edition to use the extension.
Can a particular user be deactivated and prevented from using the extension when required?
Yes, the administrator can make a user inactive and prevent them from using the extension. This can be done in the User Management section of the MS Exchange for Zoho CRM extension.
What is the Client Credentials method in OAuth?
The Client Credentials method of OAuth implies with impersonation; i.e., via the administrator's authorization alone, the data from all the users of that organization will be synchronized. With this option, the Contacts, Events, and Mails modules ...