Can we switch between the methods available in OAuth?

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  Currently, the MS Exchange for Zoho CRM extension can be authorized by administrators in two ways: Basic and OAuth. However, Microsoft has recalled the Basic method of authorization, so only the OAuth method will be available for users in the near ...

• Why are two different methods available in the OAuth authentication method?

  Microsoft 365 has provided administrators with options to authenticate users with and without impersonation. To facilitate these different impersonation options, there are two authentication methods in the OAuth method of authorization.

• What is the Authorization Code method in OAuth?

  The Authorization Code method of OAuth implies without impersonation; i.e., every user can use their own credentials and authorize their Microsoft 365 account. With this option, the Contacts, Tasks, Events, and Mails modules from MS Exchange can be ...

• What Zoho CRM modules are compatible with this extension?

  The Contacts, Tasks, Events, and Mails modules in Zoho CRM are compatible with the extension.

• Which Zoho CRM editions does the extension support?

  Enterprise and Ultimate editions of Zoho CRM. If you have not subscribed to these editions, you should upgrade your edition to use the extension.